URBAN NETWORKS INC. ACCEPTABLE USE POLICY

Urban Networks Inc. (“Urban”) requires that each of its customers accept and agree to Urban’s Terms of Service. The Terms of Service constitute a legal agreement between the customer and Urban. In the Terms of Service each customer agrees, amongst other things, to be bound by the terms and conditions of this Acceptable Use Policy (“AUP”). This AUP also binds all users of and visitors to Urban’s services and web sites. By the act of using Urban’s services or visiting its web sites, all such users and visitors agree to be bound by this AUP (customers, users, and visitors are referred to herein collectively as “Customers”).

This AUP is subject to change without notice, and it is a Customer’s responsibility to regularly check for modifications.

Urban requires that all Customers behave with respect for others. Each Customer is responsible for preventing violations of this AUP by third parties accessing Urban’s services through Customer’s computers or accounts, including without limitation hackers and Customer’s own users.

The following activities are expressly prohibited:

1. Unauthorized access to any computer or system, including intrusion into or scanning of other Urban’s accounts, hacking or perpetration of any security breach;

2. Dissemination of deliberately offensive material, including any message or information that is or may be threatening, libellous, obscene, or harassing;

3. Child pornography or any other activity harmful to minors;

4. Fraud;

5. Violations of privacy rights;

6. Intellectual property infringement, including violations of copyright, trademark, or patent rights, or use or distribution of pirated software;

7. Use of third party software without a proper license or other appropriate permission;

8. Network attacks or any unfriendly effort to interfere with service on another network or server;

9. Virus distribution or distribution of any worm or other harmful code; and

10. Illegal activities of any kind.

Allowed Content

Urban allows hosting of content that is legal under Canadian law, provided that it does not meet any of the excluded criteria listed above and provided that it does not otherwise violate any of Urban’s policies.

Investigations, Disruptions, & Security

Urban reserves the right to:

1. Disable service, block access, or terminate service and to remove content in order to investigate suspected violations of this AUP or of the Terms of Service without notice. The cost of any investigation will be charged to the Customer at $100 per hour, in addition to charges for legal fees and related expenses; and

2. Disable Customer’s service if Urban suspects that such service is the target of an attack or in any way interferes with services provided to other customers, even if Customer is not at fault.

Urban does not issue refunds for terminating service due to any of the causes specified above.

Customer is responsible for the use of its service, including data transfer and bandwidth, and use by unauthorized users or hackers. Customer is responsible for maintaining security by using reasonable methods of password selection, and for maintaining all original data files and backups. Customer is advised to maintain backups on its own premises and to never maintain the sole copy of any data on Urban servers.

Reporting AUP Violations

Urban requests that anyone with information about a violation of this AUP, or of Urban’s Terms of Service, report it by sending an e-mail to abuse@unet.ca.